Returns & Exchanges

Due to the perishable nature of our products, we strive to ensure every order arrives in perfect condition. If your items are damaged or defective, we offer a full refund or replacement within 14 days of delivery.

Return Process

• 1.
  Inspect Your Package

  Upon delivery, please immediately check your food items for any signs of damage or quality issues sustained during transit.

• 2.
  Document the Issue

  Take clear photographs of the product and its packaging, specifically highlighting any defects or spoilage to assist our quality control team.

• 3.
  Contact Support

  Email our customer service team with your order number and the attached photos to initiate a compensation claim or replacement request.

• 4.
  Resolution Approval

  Once reviewed, we will process your refund to the original payment method or ship a fresh replacement order at no additional cost.